Your health can't wait

velocRx began not in a boardroom, but from the frustration of a very familiar experience: the 8am telephone scramble for a GP appointment.

We saw how this daily struggle caused unnecessary stress for busy professionals, parents, and families in our community. So we asked ourselves: What if healthcare could be different?

A better way, born in Wales

Our founder saw how this daily struggle caused unnecessary stress for busy professionals, parents, and families in our community.

We asked ourselves: What if healthcare could be different? What if it could be built around the patient’s schedule, not the other way around? That question is why velocRx was founded.

We set out to create a service that values your time as much as your health, providing a direct, simple, and rapid path to high-quality medical care.

Our mission

Our mission is simple: To eliminate the stress and delays in accessing primary healthcare by providing a remarkably fast, simple, and trustworthy virtual service.

We believe that getting the care you need should be reassuring, not a challenge.

Our values in action

Our values are more than just words; they are the principles that guide every consultation and every decision we make.

Velocity with integrity​

Our name stands for speed, but our service is built on safety. Our 24-hour consultation guarantee is backed by a deep commitment to clinical excellence. We are fast, but we never cut corners on your health.

Patient-first, always

You are at the heart of everything we do. We listen with empathy, communicate with clarity, and ensure you feel heard, respected, and cared for throughout your journey with us.

Empowering you

We put you back in control. By providing immediate access to clinicians, we empower you to manage your health proactively and on your own terms, without sacrificing your work or family commitments.

Proudly Welsh, with a national vision

We have a deep understanding of our local communities and a passion for supporting the health and productivity of our nation's workforce. Our roots are local, but our vision is to set a new standard for accessible healthcare across the UK.

Our relationship with your NHS GP

We want to be clear: we are not a replacement for your regular NHS GP. We exist to supplement that care, not replace it.

Not a replacement, but a supplement

velocRx is not a replacement for your regular NHS GP. Your GP is essential for managing your long-term health, complex conditions, and providing ongoing continuity of care.

An extra layer of support

We exist to supplement that care, not replace it. Think of us as an extra layer of support for when you're having difficulty getting a timely appointment.

For straightforward issues

Sometimes you know you have a straightforward issue that needs a simple, quick solution—like a recurring infection or a repeat prescription.

Taking the friction out

That's where we step in. velocRx takes the friction out of the system, getting you that simple solution when you need it most.

Fast access when you need it

With our 24-hour consultation guarantee, you can get the care you need without the long waits and telephone scrambles.

UK-registered clinicians

All our GPs are fully registered with the General Medical Council and committed to providing the highest standard of care.

Ready to experience a new standard of care?

We invite you to experience healthcare that is built for modern life. Stop waiting and start your journey to feeling better, faster.